1. Introduction
EVOQUICK PRIVATE LIMITED ("EvoQuick", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website (evoquick.com) or use any of our software products and services. By accessing our website or using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect information in the following ways:
- Information you provide: Name, email address, phone number, company name, and any other details you submit through registration forms, contact forms, or support requests.
- Account information: Login credentials and profile details created when you sign up for our products.
- Usage data: Pages visited, features used, session duration, and interaction patterns collected automatically to help us improve our services.
- Device and technical data: IP address, browser type, operating system, and device identifiers collected automatically when you access our services.
- Payment information: Billing details processed securely through our payment partners. We do not store full card numbers on our servers.
3. How We Use Your Information
- To create and manage your account and provide access to our products
- To process transactions and send related billing communications
- To respond to your enquiries, support requests, and feedback
- To send service-related notifications and product updates
- To improve, personalise, and develop our products and website
- To detect and prevent fraud, abuse, or security incidents
- To comply with applicable laws and legal obligations in India
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing of Information
We may share your information with:
- Service providers: Trusted third-party vendors who assist us in operating our business (e.g., cloud hosting, payment processing, analytics), bound by confidentiality obligations.
- Legal authorities: Where required by law, court order, or government regulation applicable in India.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. We use:
- Essential cookies: Required for core website functionality such as session management.
- Analytics cookies: Used to understand how visitors interact with our site so we can improve it. This data is aggregated and anonymised.
You can disable cookies through your browser settings. Disabling essential cookies may affect your ability to use some features of our website.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymise your data within 90 days, unless we are required to retain it for a longer period by law.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal obligations
- Withdraw consent to marketing communications at any time
To exercise any of these rights, contact us at info@evoquick.com. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. For more details, please see our Data Security page.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date. Your continued use of our services after changes take effect constitutes your acceptance of the revised policy.
11. Contact Us
For any privacy-related questions or concerns, please contact:
EVOQUICK PRIVATE LIMITED
Email: info@evoquick.com
Website: evoquick.com